Privacy & personal information

Privacy Policy

This policy explains how personal information submitted through the 2Hands website is used, protected and retained.

Last updated: 2 October 2026

1. Who is responsible for your information

The data controller for this website is 2 HANDS MASSAGE ACADEMY, 49 Rue Jean Jaurès, 6th floor, Apartment 12, Quartier Gauthier, Casablanca, Morocco. You can contact 2Hands by telephone at +212 (0) 6 28 10 52 36 or by email at [email protected].

2. Information we collect

When you send an enquiry, we collect the information you choose to provide. Depending on the form, this may include your name, email address, role, property or organisation, city, team size, service interest, preferred timing, professional experience and message. Required fields are marked in the form.

3. Why we use it

Your information is used to receive and answer your enquiry, understand the service or training you are interested in, prepare relevant follow-up and protect the website from misuse. It is not added to a marketing mailing list through these forms.

4. Legal basis and consent

The forms ask for your explicit consent before submission. Processing is also limited to responding to a request you have initiated and, where relevant, taking steps before a possible service agreement. You may withdraw your consent or object to further use by contacting 2Hands.

5. Who receives the information

Enquiries are received by Brooke Wescott and may be accessed only by people authorised to support 2Hands. Cloudflare provides website hosting, delivery and security; Resend transmits the enquiry email; and Google Gmail receives it in the business inbox. These providers may process technical or message data using infrastructure outside Morocco, subject to their applicable safeguards and terms.

6. How long we keep it

Enquiry information is kept only for the time reasonably necessary to answer the request and complete relevant follow-up, unless an earlier deletion is requested or a legal reason requires otherwise. If a service relationship begins, relevant records may be retained for the duration of that relationship and for any additional period required by accounting, contractual or legal obligations.

7. Your rights

In accordance with applicable data-protection rules, you may request access to or correction of your personal information, and you may object to its processing on legitimate grounds. Where applicable, you may also request deletion. Send your request to [email protected] or to the postal address above. Identity verification may be requested before acting on a request.

8. Security

2Hands uses reasonable technical and organisational measures to restrict access and protect information during transmission and handling. No online service can guarantee absolute security, but access is limited to what is necessary for handling enquiries.

9. Cookies and website analytics

The website does not currently use advertising cookies. Cloudflare Web Analytics is used to understand aggregate website performance and does not use cookies, local storage or individual visitor fingerprinting. If optional tracking technologies are introduced later, this policy and the consent mechanism will be updated before they are activated.

10. Changes to this policy

This policy may be updated when the website, service providers or legal requirements change. The latest version and its revision date will remain available on this page.

Questions about your information?

Contact 2Hands directly for a privacy request or a question about this policy.

Contact 2Hands